Privacy Policy

When you complete an enquiry form on this website, we collect the details you provide. That includes your name and email address, and optionally your phone number, the nature of your enquiry, a property or development of interest, and any message you choose to send us.

We collect this information directly from you, with your knowledge, at the point you submit a form or otherwise contact us.

We use the information you give us to:

• respond to your enquiry and answer your questions;
• provide information about homes, developments and the buying process;
• keep in touch about your enquiry and any homes that may suit you; and
• improve the way we communicate and the service we provide.

We do not sell your personal information. We only share it with third parties where it is necessary to respond to your enquiry, such as a solicitor or finance professional you have asked us to involve, or where we are required to by law.

This website may use cookies and privacy-conscious analytics to understand how visitors use the site, so we can improve it. This information is aggregated and is not used to identify you personally. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

We hold your information securely and take reasonable steps to protect it from loss, misuse and unauthorised access. We keep it only for as long as we need it for the purposes described here, or as the law requires, and then we dispose of it safely.

Under the Privacy Act 2020 you have the right to ask what personal information we hold about you, to request a copy of it, and to ask us to correct it if it is wrong. To make a request, or if you have a concern about how we have handled your information, please contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner.

If you have any questions about this policy or your personal information, please email us at Sales@pillar.co.nz or call 09 9510 369.